The following are the steps I used to pay our yearly Bank Truct Fees to HSBC in February 2020.
2/20/20 emailed requesting fees cost to; Beatriz.PARDO@hsbc.com.mx . insert HSBC Trust XXXXXX in subject line.
2/26/20 She replied with the fee cost and payment instructions;
MAIL CHECK PAYABLE TO:
HSBC MEXICO S.A. DIV FIDUCIARIA / FSO #XXXXXX
and mail to;
HSBC MEXICO SA DIVISION FIDUCIARIA
DEPT CH 16427 PALATINE, IL 60055-6427
Sent check and it cleared the bank on 3/13/20.
Sent a copy of the canceled check to email@example.com requesting a factura for pay payment.
4/30/20 firstname.lastname@example.org replied with a a factura attached.